Privacy policy

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Last updated: [12th JAn 2026]

Creator Access (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website and services.

By using Creator Access, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

1. Information You Provide to Us

This includes information you voluntarily provide, such as:

  • Name
  • Email address
  • Account credentials
  • Payment or billing information (processed by third-party providers)
  • Communications with us (support requests, feedback)

2. Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address
  • Device and browser information
  • Usage data (pages viewed, actions taken)
  • Cookies and similar tracking technologies

For more details, see our Cookie Policy.

How We Use Your Information

We use your information to:

  • Provide and operate our services
  • Create and manage user accounts
  • Process payments and subscriptions
  • Communicate with you about updates or support
  • Improve our website and services
  • Monitor security and prevent fraud
  • Comply with legal obligations

Legal Bases for Processing (GDPR)

If you are located in the EU or UK, we process your personal data based on:

  • Performance of a contract
  • Your consent
  • Compliance with legal obligations
  • Our legitimate business interests

Sharing Your Information

We do not sell your personal data.

We may share information with:

  • Service providers (hosting, analytics, payments, authentication)
  • Legal authorities when required by law
  • Business partners strictly as necessary to provide the service

All third parties are required to handle your data securely and in accordance with applicable laws.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability

California residents may have additional rights under the CCPA, including the right to know what personal data is collected and the right to request deletion.

To exercise your rights, contact us using the details below.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards to protect your data.

Children’s Privacy

Creator Access is not intended for children under the age of 13 (or 16 where required by law). We do not knowingly collect personal data from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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